When will my order be processed?
Orders placed before 8am CET will be processed same day; all other orders will be processed the following day.How long will it take to receive my order?
Please reference the estimated ship time at checkout. Orders will ship from our Netherlands or US warehouse and generally arrive within 3-5 business days for US and EU orders and make take up to 10 business days for deliveries outside the US and EU. Orders are shipped in cardboard book packaging with branded tape. Can I cancel or modify my order?
If you'd like to make any changes to your order, please email us at [email protected]. We will do our best to assist you. Once an order has shipped we are unable to make changes. Do you accept returns?
We accept returns within 30 days from the day the order is placed. Returned items must be in the condition in which they were received. We do not offer refunds on duties and taxes.For information on how to initiate a return, please email us at [email protected].